Instead of selling products, Voicelog is in the business of verifying orders to prevent fraud. Your job would be to talk with customers who had recently ordered products and verify that they wanted what they were being charged for. Though this could be an excellent work at home job, there are a few downsides to consider. For one, unlike with Liveops, you will have to work at least 2 days per week to stay active. Also the smallest block of time is 2 hours, versus only 30 minutes to one hour for other work at home jobs. If this is fine with you, read on.
Below is some additional information, as well as links:
- Pay is a guaranteed minimum of $8.50 weekdays, and $9 on weekends.
- Are you Bilingual? Pay is $9 weekdays and $9.50 on weekends.
- Call hours are from 9am-6pm and you can reserve job spots in 2,3,4,5 or 6 hour blocks.
- As usual a noise-free workstation
- PC with Microsoft 2000 or XP (No Macs, no emachines, and sadly for me I'm assuming no Vista)
- Minimum of 1 GB Ram
- Pentium 4 1.6GHz or higher
- IE6 (You can download it at http://www.download.com/ or at http://www.microsoft.com/)
- Excel, Microsoft Word
- Working Printer
- Paid Email Provider that provides enough space to receive fairly large documents (No Yahoo, Gmail, etc. accounts)
- DSL or High-speed Cable
- Recent Antivirus and Adaware software
- AOL Instant Messenger Account (You can get one at: http://www.aim.com/)
- A second phone line (must be already installed) dedicated to accepting inbound calls.
- Phone with no features (no VOIP, no digital phone, no call waiting, voice mail etc...) To find some of the most reliable (and inexpensive) one's, just click the link right under the picture at the top of this blog page.)
- 1 Year of Customer Service Experience
- http://www.voicelog.com/careers/job1.html (I have already covered pretty much everything on this page.)
- http://www.voicelog.com/careers/info.html (Information Page)
- http://www.voicelog.com/careers/faq.html (Frequently Asked Questions Page)
- http://www.voicelog.com/careers/job1app.html (Job Application Page)
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6 comments:
Hmm interesting. Might be worth some looking into.
It says you have to have 1 year min. of call center experience... oh well - thanks for the help anyway :)
ONLY HIRING SPANISH LITERATE OPERATORS AT THIS TIME!!
VoiceLog is no hiring for this type of work from home position any longer. Is it possible to remove the links to their website?
I worked for Voicelog for almost three years then one day I got an email stating that "my employment contract with them was terminated." My attendance was excellent and I rarely had any complaints about my work. They never indicated that they wer eunhappy with me. So three years of being a good employee and I get booted. First they never give you any detailed feedback on the quality of your work. The only contact you have with them is through AIM. There is no number to call to speak to a supervisor. This winter they cut back my hours and then changed their scheduling policy so you had to compete for scheduled work slots. I think they may be going out of business based on the lack of work. I wish I had some notice though. I makes it hard to plan for bills being a single mother.
Dear Anonymous, try five years! I just got the boot today. It hurts because they were constantly praising my work and without notice, though the contract states they have to give you warnings and notice. I got neither. They are very demanding about you being professional yet they have lousy, if any grammar, spelling and etiquette skills.
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